

Have questions? We're here to help!
If you are not satisfied with your purchase, you may return your items within 30 days from the date of purchase.(Shipping charges on the original order are non-refundable unless the item was damaged or a mistake was made by us when shipping). Items can only be returned for refund if they are in their original condition including the boxes and pouches it came with, items must not show wear or any damages or alteration to it.
All pierced jewelry must be sealed (unopened) in their original packaging to be eligible for return.
We offer a 90-day (3 months) product warranty on our products. This warranty covers all manufacturer defects in material or workmanship but does not cover neglect and abuse or natural wear and tear. If you believe your item has a manufacturing defect, please contact us with more details of the defect within 90 days of purchase. If we determine your piece is defective, we are happy to offer a complementary replacement if need be.
Free shipping on all orders over $49 within Canada and the United States.
We offer an industry best 90 day warranty on all our jewelry that covers manufacturer defects.
100% Secure & PCI compliant. A Guaranteed Safe & Secure Checkout badge is a good indication that your checkout processes can be trusted.